Frequently Asked Questions Frequently Asked Questions
What is Motrovala?
Motorvala is India's Largest Authentic service center provide car services. We provide a better and easy way for you to book various services for your car with just a few clicks.
Why Should I go with Motorvala?
We provide affordable, transparent and convenient on-demand car services at the comfort of your home or your office. Your saving will be around 40-45%.
How does it work?
We only tie-up with Authentic service center or professionals those who having technology and updated machines to service car. We provide platform to customer to get service their car in low cost with best quality. We offers only OEM and OES parts.
Which brands do we provide services for?
We provide services for a wide range of brands including all mainstream brands and luxury brands.
How do you offer upto 40% saving on services?
We are upto 40% cheaper compared to general service centers, due to savings on labor charges, centralized (bulk) procurement of spare parts, no real-estate overheads and operational efficiency. These are passed on to our customers.
what if I am unable to deliver the car to the service center?
Don’t worry about that, we provide free pick up and drop facility within a limited area (10km) for standard vehicle and pick up for luxury vehicles form any location.
When I should pay?
You can choose to pay anytime after your booking is confirmed and before the handover of your car post-service.
Shall I get bill?
Yes, an invoice is sent to your registered mobile number and email address on every service. You can also download a copy of the invoice by logging in and heading to the ‘My Account’ section on the motorvala Dashboard. We also maintain digitalized service records of your car online for any future reference.
What if there is an issue after the service?
We provide 100 % customer satisfaction. After the car is serviced, we take a feedback from the customer and work on it, if any issue is identified with the services provided, we it rectify on immediately.
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